Platform & Data Security

ROCK Cloud provides online storage, processing and collaboration for mapping datasets. Contact ROCK before a project if you have specific security, processing-location or retention requirements. Hosting and dataset storage ROCK Cloud uses Amazon Web Services for customer-file storage and processing. Server-side encryption and object versioning are enabled on the configured ROCK Cloud dataset-storage buckets. Web connections The public ROCK website and ROCK Cloud web portal support HTTPS with TLS 1.2 and TLS 1.3. Accounts, project access and sharing ROCK Cloud supports user accounts, project permissions and sharing links. Assign project access and distribute sharing links to the intended recipients. Support and processing services may involve ROCK personnel and service partners; discuss any location or access requirements with us before ordering services. Software and security preparation Our software source is maintained in GitHub. Security testing, dependency remediation and improved change-review evidence are part of our SOC 2 preparation work. Backup and recovery Our recovery approach includes provider backups of the portal and S3 object versioning for dataset storage. Discuss any specific backup, retention, recovery or availability requirements with ROCK before a project. Assurance and privacy SOC 2 preparation is in progress. Contact us for current examination status and available assurance information. Our Privacy Policy and Terms of Service describe data handling and customer responsibilities. Security questions For security questions or concerns, contact support@rockrobotic.com.