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ROCK Robotic Hardware:

All Returns must be made within 14 days of delivery. 25% restocking fee for items that are new, unused and available for immediate resale. 50% Restocking fee for items that need to be sold at a discount due to un-intact packaging. If paid via credit card, then 3% credit card fee will be deducted from the refund. No Return for installed, damaged, or non-resalable items not covered by warranty. Deductions from our invoice or back charges for unauthorized work or materials will not be accepted.

For ROCK Robotic hardware warranty returns:

ROCK Robotic Software Return Policy:

ROCK software is non-refundable after purchase.

For DJI Products:

Drone Nerds is fulfilling DJI Products. All repairs and maintenance will need to go through Drone Nerds.

For the latest policy information:


For DJI Care Basic plan and DJI Care Enterprise plan terms: 

For Emlid Products:

An RMA number is required before a return may be processed. Returns must be in like-new condition, including all pieces, parts, documentation and original packaging in order to receive credit. Shipping charges, import taxes, and duties are non-refundable. 

The Purchaser is responsible for return shipping and any associate charges such duties and taxes.


Returns on most equipment accepted up to 30 days from date of payment. Upon inspection, a re-stocking fee will apply. 

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